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Privacy Policy

1. Privacy at a Glance

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General Information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to identify you personally. Detailed information on data protection can be found in the privacy policy set out below.

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Data Collection on Our Website

Who is responsible for collecting data on this website?

Data processing on this website is carried out by the website operator. You can find the operator's contact details in this website's legal notice (Impressum).

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How do we collect your data?

Some of your data is collected when you provide it to us. This may include, for example, information you enter into a contact form.

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Other data is automatically collected by our IT systems when you visit the website. This primarily includes technical data (e.g. internet browser, operating system, or time of page access). This data is collected automatically as soon as you access our website.

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What do we use your data for?

Some data is collected to ensure that the website functions correctly. Other data may be used to analyse your user behaviour.

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What rights do you have regarding your data?

You have the right, at any time and free of charge, to obtain information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction, blocking, or deletion of this data. For this purpose, and for any further questions about data protection, you can contact us at any time using the address provided in the legal notice. You also have the right to lodge a complaint with the competent supervisory authority.

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In addition, under certain circumstances, you have the right to request that the processing of your personal data be restricted. Further details can be found under “Right to Restriction of Processing” in this privacy policy.

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Analytics Tools and Third-Party Tools

When you visit our website, your browsing behaviour may be statistically analysed. This is mainly done using cookies and analytics programs. As a rule, your browsing behaviour is analysed anonymously and cannot be traced back to you. You may object to this analysis or prevent it by not using certain tools. Detailed information is provided in the following privacy policy.

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You may object to this analysis. We explain the available options for objecting in this privacy policy.

 

2. General Information and Mandatory Disclosures

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Data Protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with applicable data protection laws and this privacy policy.

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When you use this website, various items of personal data are collected. Personal data is information that can be used to identify you personally. This privacy policy explains what data we collect, what we use it for, and how and for what purpose this is done.

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Please note that data transmission over the internet (e.g. communication by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

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Information About the Controller

The controller responsible for data processing on this website is:

Praxis Villa Thal
Dr. med. Meinrad Milz
Dr. med. Katrin Bieber
Unterthal 32
87730 Bad Grönenbach
Germany

Telephone: 08334986626
Email: office1@milz-bieber.de

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The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data (e.g. names, email addresses, or similar information).

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Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You may withdraw consent you have already given at any time. An informal notification by email is sufficient. The lawfulness of data processing carried out before the withdrawal remains unaffected.

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Right to Object to Data Collection in Specific Cases and to Direct Marketing (Art. 21 GDPR)

If data processing is based on Art. 6(1)(e) or (f) GDPR, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data; this also applies to profiling based on these provisions. The relevant legal basis for each processing activity can be found in this privacy policy. If you object, we will no longer process the personal data concerned unless we can demonstrate compelling legitimate grounds for processing that override your interests, rights, and freedoms, or unless the processing is necessary for the establishment, exercise, or defence of legal claims (objection under Art. 21(1) GDPR).

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If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing. This also applies to profiling insofar as it is related to such direct marketing. If you object, your personal data will no longer be used for direct marketing purposes (objection under Art. 21(2) GDPR).

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Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of a breach of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the Member State of their habitual residence, place of work, or the place of the alleged infringement. This right is without prejudice to any other administrative or judicial remedies.

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Right to Data Portability

You have the right to receive data that we process automatically on the basis of your consent or in fulfilment of a contract, or to have it transferred to a third party, in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be carried out where technically feasible.

SSL or TLS Encryption

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For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the website operator, this website uses SSL or TLS encryption. You can recognise an encrypted connection when the browser's address bar changes from “http://” to “https://” and a padlock symbol appears in your browser.

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When SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

Access, Blocking, Deletion, and Correction

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Within the scope of applicable legal provisions, you have the right at any time to obtain, free of charge, information about your stored personal data, its origin and recipients, and the purpose of data processing. Where applicable, you also have the right to have this data corrected, blocked, or deleted. For this purpose, and for further questions concerning personal data, you may contact us at any time using the address provided in the legal notice.

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Right to Restriction of Processing

You have the right to request the restriction of processing of your personal data. You may contact us at any time using the address provided in the legal notice. The right to restriction of processing applies in the following cases:

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  • If you dispute the accuracy of the personal data we hold about you, we generally need time to verify it. For the duration of this verification, you have the right to request the restriction of processing of your personal data.

  • If the processing of your personal data was or is unlawful, you may request the restriction of data processing instead of deletion.

  • If we no longer need your personal data but you require it for the establishment, exercise, or defence of legal claims, you have the right to request the restriction of processing instead of deletion.

  • If you have objected under Art. 21(1) GDPR, your interests must be weighed against ours. Until it has been determined whose interests prevail, you have the right to request the restriction of processing of your personal data.

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If you have restricted the processing of your personal data, such data may, apart from storage, only be processed with your consent, for the establishment, exercise, or defence of legal claims, for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.

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Objection to Promotional Emails

We hereby object to the use of contact details published as part of the legal notice requirements for sending unsolicited advertising and informational materials. The website operators expressly reserve the right to take legal action in the event of unsolicited promotional information, such as spam emails.

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3. Data Collection on Our Website

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Cookies

Some pages of this website use cookies. Cookies do not damage your computer and do not contain viruses. They help make our website more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

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Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognise your browser the next time you visit.

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You can configure your browser to inform you when cookies are set, allow cookies only in individual cases, reject cookies in certain cases or generally, and automatically delete cookies when you close the browser. Disabling cookies may limit the functionality of this website.

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Cookies that are necessary for electronic communication or for providing certain functions you have requested (e.g. a shopping cart function) are stored on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error-free and optimised provision of its services. Other cookies (e.g. cookies used to analyse your browsing behaviour), where used, are addressed separately in this privacy policy.

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Server Log Files

The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This information includes:

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  • Browser type and browser version

  • Operating system used

  • Referrer URL

  • Hostname of the accessing computer

  • Time of the server request

  • IP address

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This data is not combined with other data sources.

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The collection of this data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free display and optimisation of its website, for which server log files must be collected.

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Contact Form

If you send us enquiries via the contact form, the information you provide in the enquiry form, including your contact details, will be stored by us for the purpose of processing your enquiry and in case of follow-up questions. We will not share this data without your consent.

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The processing of data entered into the contact form is therefore based exclusively on your consent (Art. 6(1)(a) GDPR). You may withdraw this consent at any time. An informal notification by email is sufficient. The lawfulness of data processing carried out before the withdrawal remains unaffected.

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The data you enter into the contact form will remain with us until you request its deletion, withdraw your consent to its storage, or the purpose for storing the data no longer applies (e.g. after your enquiry has been fully processed). Mandatory statutory provisions, particularly retention periods, remain unaffected.

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Enquiries by Email, Telephone, or Fax

If you contact us by email, telephone, or fax, your enquiry, including all personal data arising from it (name, enquiry), will be stored and processed by us for the purpose of handling your request. We will not share this data without your consent.

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This data is processed on the basis of Art. 6(1)(b) GDPR if your enquiry relates to the performance of a contract or is necessary for taking steps prior to entering into a contract. In all other cases, processing is based on your consent (Art. 6(1)(a) GDPR) and/or our legitimate interests (Art. 6(1)(f) GDPR), as we have a legitimate interest in effectively handling enquiries addressed to us.

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The data you send us through contact enquiries will remain with us until you request its deletion, withdraw your consent to storage, or the purpose for storing the data no longer applies (e.g. once your request has been fully processed). Mandatory statutory provisions, particularly statutory retention periods, remain unaffected.

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Processing of Data (Customer and Contract Data)

We collect, process, and use personal data only to the extent necessary to establish, define the content of, or modify a legal relationship (master data). This is done on the basis of Art. 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or for pre-contractual measures. We collect, process, and use personal data relating to the use of our website (usage data) only to the extent necessary to enable the user to use the service or to bill for it.

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Customer data collected will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

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4. Analytics Tools and Advertising

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Google Analytics

This website uses functions of the Google Analytics web analytics service. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files stored on your computer that enable an analysis of how you use the website. The information generated by the cookie about your use of this website is generally transmitted to a Google server in the USA and stored there.

The storage of Google Analytics cookies and the use of this analytics tool are based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

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IP Anonymisation

We have activated the IP anonymisation function on this website. This means that Google truncates your IP address within Member States of the European Union or other states party to the Agreement on the European Economic Area before transmitting it to the USA. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide the website operator with other services relating to website and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be combined with other Google data.

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Browser Plugin

You can prevent cookies from being stored by adjusting your browser settings. However, please note that you may then be unable to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address), and from processing this data, by downloading and installing the browser plugin available at the following link:

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https://tools.google.com/dlpage/gaoptout?hl=de

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Objection to Data Collection

You can prevent Google Analytics from collecting your data by clicking the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this website: Disable Google Analytics.

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Further information on how Google Analytics handles user data can be found in Google's privacy policy:

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https://support.google.com/analytics/answer/6004245?hl=de

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Data Processing Agreement

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We have entered into a data processing agreement with Google and fully comply with the strict requirements of the German data protection

authorities when using Google Analytics.

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Demographic Features in Google Analytics

This website uses the “demographic features” function of Google Analytics. This allows reports to be created containing information about the age, gender, and interests of website visitors. This data comes from Google's interest-based advertising and visitor data from third-party providers. The data cannot be attributed to a specific individual. You can disable this function at any time through the advertising settings in your Google account or generally prohibit the collection of your data by Google Analytics as described under “Objection to Data Collection”.

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5. Plugins and Tools

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YouTube with Enhanced Privacy

Our website uses plugins from the YouTube website. The operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

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We use YouTube in enhanced privacy mode. According to YouTube, this mode means that YouTube does not store information about visitors to this website before they watch a video. However, enhanced privacy mode does not necessarily exclude the transfer of data to YouTube partners. For example, YouTube establishes a connection to the Google DoubleClick network regardless of whether you watch a video.

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As soon as you start a YouTube video on our website, a connection to YouTube's servers is established. The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you allow YouTube to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.

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Furthermore, after a video has been started, YouTube may store various cookies on your device. These cookies allow YouTube to obtain information about visitors to our website. This information is used, among other things, to compile video statistics, improve user-friendliness, and prevent fraud. The cookies remain on your device until you delete them.

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Starting a YouTube video may trigger further data processing operations over which we have no control.

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YouTube is used in the interest of presenting our online content in an appealing manner. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.

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Further information about data protection at YouTube can be found in its privacy policy:

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https://policies.google.com/privacy?hl=de

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Google Web Fonts

This website uses web fonts provided by Google to ensure the consistent display of fonts. When you open a page, your browser loads the required web fonts into its cache so that text and fonts are displayed correctly.

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For this purpose, your browser must establish a connection to Google's servers. This informs Google that our website has been accessed via your IP address. Google Web Fonts are used in the interest of a consistent and appealing presentation of our online content. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.

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If your browser does not support web fonts, a standard font from your computer will be used.

Further information about Google Web Fonts can be found at:

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https://developers.google.com/fonts/faq

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And in Google's privacy policy:

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https://policies.google.com/privacy?hl=de

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Google Maps

This website uses the Google Maps mapping service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the functions of Google Maps, it is necessary to store your IP address. This information is generally transmitted to a Google server in the USA and stored there. The operator of this website has no influence over this data transfer.

Google Maps is used in the interest of presenting our online content in an appealing manner and making the locations listed on our website easy to find. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.

Further information about how Google handles user data can be found in Google's privacy policy:

https://policies.google.com/privacy?hl=de

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